As we head into the second year of the global pandemic, everyone understands that our world will never go back to exactly what it was before.
In their Predictions 2022 report, industry analysts at Forrester write, “Disruption has ensued since the dawn of the digital era -- but it exploded in intensity and breadth starting in 2020.”
For years, experts had advised business and IT leaders to embrace agility. Now, recent events have provided an all-too-real object lesson of why speed and flexibility are so important.
At this time of year, all the major analyst firms come out with their list of top trends and key technologies to watch in the coming twelve months. Often these lists are driven by technological advancements. But this year, the most important trends that will affect enterprise IT teams are tied very directly to current events.
Business leaders are looking for ways to respond to changing conditions. And given the current state of the world, many will be relying heavily on IT to enable new ways of working, serving customers, and getting business done -- all while keeping costs under control, of course.
“CEOs know they must accelerate the adoption of digital business and are seeking more direct digital routes to connect with their customers,” says David Groombridge, a VP analyst at Gartner. “But with an eye on future economic risks, they also want to be efficient and protect margins and cash flow.”
McKinsey echoes that sentiment. The firm says, “During the pandemic, technology further lowered barriers to digital disruption, paving the way for more rapid, technology-driven change. Survey respondents in every sector say their companies face significant vulnerabilities to profit structures, the ability to bundle products, and operations.”
So, what are the trends that industry analysts believe will affect enterprise IT teams, and the businesses they serve, in 2022? The following slideshow highlight 10 trends that will be particularly influential -- in IT and far beyond.